Privacy Policy
VeraBadge, LLC (collectively, "Verabadge," "we," "our," or "us,") own and operate the VeraBadge mobile application and website, located at www.verabadge.com and app.verabadge.com, through which we offer identity verification services for job seekers, marketplace sellers or online users needing to verify their identity information. This Policy outlines the types of information we collect from you ("you") or that you may provide when you access or use our website or mobile application (collectively the "Services").
Please read this Policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. If you do not agree with our policies and practices, do not use our Services. By accessing or using our Services, you agree to this Policy and our General Terms and Conditions (the "Terms"). We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page. We will let you know via email and/or a prominent notice on our Services, prior to the change becoming effective. You are advised to review this Policy periodically for any changes. Changes to this Policy are effective when they are posted on this page.
INFORMATION COLLECTED
When visiting our Services, we may collect personal information that can be used to contact or identify you. Personal Information may include, but is not limited to:
- Biographical information: such as name, aliases, date and place of birth, gender and gender identity.
- Contact information: such as first and last name, birthday, home address, telephone numbers, and email addresses.
- Payment Information: such as billing information; our payment service providers will provide us with information about your purchase so that we know if a purchase has been successful.
- Historical career/education information: such as details of skills, qualifications, experience and preferences (e.g., mobility), training records, volunteer activities, professional memberships, educational history (college, vocational schools, high schools, etc.), transcripts.
- Internet, electronic network, and device activity information and related identifiers:
such as information about
your use of our information and communications, including user IDs, passwords, IP
addresses, and audit trails of system access.
- Authentication information (username and password); and
- Your location (address and/or country, and where applicable).
- Government Identification: such as your driver's license, passport or government identification provided for identity verification.
- Correspondence and Communication Data: Information you provide when communicate with us via emails, phone calls, or messages through our Services. This also includes responses to communications we send and interactions with our social media channels.
- Other Information: Any other information you provide directly or indirectly through your use of our Services. This may include data provided during interactions with our Services, or details provided during events.
USAGE DATA
When you use our Services, we automatically collect certain information from your device and the browsers you use. This data helps us understand how you interact with our Services and allows us to improve our Services. We automatically collect; your device's Internet Protocol address (e.g. IP address), browser type and version, the pages on our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Services by or through a mobile device, we may collect certain information automatically, including, but not limited to; the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you use our Services or when you access our Services by or through a mobile device.
USING AND SHARING YOUR PERSONAL INFORMATION
We use or share your personal information for the following purposes:
- To provide and maintain our Services: including to monitor the usage of our Services.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Services.
- To contact You: To contact you by email, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You: with general information about our Services which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- To manage Your requests: To attend and manage your requests to us.
- With Service Providers: We may share your personal information with third-party vendors and service providers who provide services to us for a variety of business purposes, such as identity verification, payment processing, customer service, e-mail deployment, advertising and marketing, security and performance monitoring, maintaining or servicing accounts, and processing or fulfilling orders and transactions. These third-parties collect, use, and access your data to perform their functions, and we may allow them to use information about you for their own purposes in accordance with applicable law.
- With Affiliates: We may share your personal information with our affiliates, in which case we will require those affiliates to honor this Policy. Affiliates include any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
- With other users/the public: when you make your Verified Badge public.
- Legal purposes: We may disclose your personal information to respond to subpoenas, court orders, the general legal process, law enforcement requests, claims, and/or government/regulatory authority inquiries, and to protect and defend the rights, interests, safety, and security of our Services, our affiliates, users, and/or the public.
- With Your consent: We may disclose your personal information for any other purpose with your consent.
- For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience.
TRACKING TECHNOLOGIES AND COOKIES
We use cookies and similar tracking technologies to track the activity on our Services and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Services. The technologies we use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our Services may use cookies.
- Web Beacons. Certain sections of our Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while Session cookies are deleted as soon as you close your web browser. We use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies. These Cookies are essential to provide you with services available through the Services and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, our Services that you have asked for may not be provided, and we only use these cookies to provide you with those services.
- Functionality Cookies. These cookies allow us to remember choices you make when you use the Services, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Services.
Some mobile and web browsers transmit "do not track" signals, which send a signal to websites visited by you about your browser's do not track preference settings. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they are even aware of their existence. Our Services are not currently configured to alter its behavior or respond to "do not track" signals, or other mechanisms that may allow you to opt out of the collection of your information across websites.
ANALYTICS
We use service providers to help analyze how people use our Services. These service providers use cookies and similar technologies to collect information pertaining to how you use our Services. We use the information we get from these service providers to improve our Services. Some of these service providers include:
- Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Services available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
PERSONAL INFORMATION RETENTION, SECURITY AND INTEGRITY
Your personal information will be retained only for so long as reasonably necessary, for the purposes set out herein, and in accordance with applicable law. We maintain security measures to safeguard your information from loss, theft, interference, misuse, unauthorized access, disclosure, alteration, and/or destruction. Please note that information collected by third-parties may not have the same security protections as the information you submit to us, and we are not responsible for protecting the security of such information.
Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain this data for longer time periods.
CHILDREN'S PRIVACY
Our Services is not designed to solicit or collect data from individuals under the age of 13 or knowingly allow minors under the age of 13 to disclose their personal information to our Services. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
LINKS TO OTHER WEBSITES
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We do not endorse, recommend, or otherwise accept responsibility for any of these third-party websites or services, and we make no representation or warranties of any kind regarding them. We are not responsible for their content, quality, nature, reliability, privacy, data security, or other practices or their handling of information you make available to them. Your dealings with these third-parties, and any terms, conditions, warranties or representations associated therewith are solely between you and such third-parties. We strongly advise you to review the privacy policy of every site you visit.
CONTACT US
If you have any questions about this Policy, please contact us at: support@verabadge.com